Google wants to see your location.
We coordinate the next step.

When Google requests a live video walkthrough of your business address, we coordinate an authorized on-site visit and help prepare for the request. Google controls who participates, what evidence it accepts, and whether the listing is approved.

Commercial office location ready for Google video verification walkthrough

What It Is

Why Google requires video verification

Google Business Profile may use video verification to assess whether a business address is real, accessible, and accurately represented. Google controls the live-call instructions and may ask a participant at the location to show the space, signage, address markers, or other evidence.

Google introduced this step to reduce fraudulent or misleading listings. It is more common in competitive markets, for service-area businesses, and for accounts that Google's systems flag as higher-risk during the review process.

Google confirms the address is real

The reviewer checks that the physical location exists, has visible signage, and matches the listing details.

Google may require a live participant

Google determines who may participate and what must be shown during the call. Remote screenshots or photos may not satisfy its requirements.

An unsuccessful review may delay approval

If Google does not accept the evidence or complete its review, the listing may remain unverified or face additional requirements.

Verification Support

Straightforward support when Google asks

A flat fee applies only when Google requests in-person or video verification.

Verification Support

$299one-time, per verification event

Coordination of an authorized local visit
Logistics support after Google makes a request
Communication throughout the verification process
Applies only to in-person or video verification requests

Google controls participants, evidence, eligibility, approval, and timing. Verification outcomes are not guaranteed.

Fee applies only if Google specifically requests a video verification. Most locations verify without one.

How It Works

What happens, step by step

From the moment Google sends a verification request to the moment your listing goes live.

Google sends a verification request

During or after GMB setup, Google may flag the location for video verification. You receive a notification in your Google Business dashboard. You forward it to us or we catch it as part of our managed monitoring.

We coordinate the verification logistics

We coordinate an authorized local visit and keep you informed about the steps Google requests. Google controls who may participate and what evidence it accepts.

The requested verification takes place

The authorized participant follows Google's live instructions and provides the evidence Google requests. Timing and requirements vary by case.

Google reviews the verification

Google reviews the footage and decides whether to approve the listing. We notify you when Google provides an update. Timing and outcome remain under Google's control.

Coordinated

when Google requests it

Timing varies

by Google's process

Authorized visit

logistics managed

We keep you informed

throughout the process

FAQ

Common questions about video verification

Get in Touch

Ready to clear your verification hurdle?

Tell us about your location and we will confirm agent availability and walk you through the next steps.